| FAQs |
What makes Steiner Business Solutions a one-stop resource for small businesses?For our clients - one call does it all. Putting all our services under one roof makes business more convenient for our clients. SBS specializes in small business needs, making our company a trusted source on all matters of business, in addition to important bookkeeping, accounting and tax needs. We pride ourselves on affordable and flexible pricing and you'll never have to wait long for a return phone call or email. How do you determine your rates?We custom tailor packages to each individual client. The first step will be to meet and discuss what services you need. We work on either an hourly rate, or a flat monthly rate, dependent upon the level of service required and your preference. To quote a rate, we need a full understanding of your needs and situation. We probably won't be the cheapest source of bookkeeping you'll find. With so many independent bookkeepers flooding sites such as Craigslist, you're guaranteed to find someone charging $15 - $20/hr, but you usually get what you pay for. Independent bookkeepers have many limitations and restrictions and are not always available when you need them. We invest heavily in things such as marketing (our website is a great example), technology, software, people, partnerships, insurance, and continuing education. We believe SBS clients see the value in all the investments we've made and are willing to pay a rate that gives them access to all our resources, including our exceptional customer service. One final point.....Please don't ask "What's your rate?" when you contact us. It's not that simple. You're not buying a bottle of ketchup at the grocery store. There are simply too many variables in play that we take into consideration when we come up with a proposal. The time we invest up front, speaking with you and analyzing your needs, ensures you get the right services at the right price. What if I don’t know what I need exactly?Don’t let that stop you from moving forward! With years of experience working with a diverse group of clients, we’ve basically seen and done it all. We‘ll sit down with you and come up with a plan that’s effective and affordable for your business. Do you work with start-up companies?Absolutely! We enjoy the passion and excitement of working with new business owners. There’s a lot to tackle when starting a new business: choice of legal entity, federal, state and local filing requirements, and taxes to name just a few. SBS is a one-stop resource for entrepreneurs and start-ups. We understand the complex issues that can arise and know how to handle them. Let SBS handle the details so you can concentrate on running your business and making it profitable. Do you prepare tax returns?Absolutely! We provide comprehensive tax preparation and planning services – both for individuals and businesses. We offer electronic filing for the most accurate tax returns and the fastest refunds. In addition, we utilize the most current tax research tools in order to handle the most complex tax matters and give you the best advice and course of action. How does the work get done?We can either do the work in your office or set up a convenient time to pick up the work at your location and return it to your office when completed. We can also utilize remote access technology to work in your files from our offices. Do you work with clients who need help catching-up on multiple years of record keeping and tax returns?Most businesses are a few months behind in their bookkeeping when they come to Steiner Business Solutions. That is precisely why they need us - because it’s difficult to stay on top of your books and run a demanding business. We’re prepared to roll up our sleeves and get you back on track. Am I obligated to a long-term contract?Absolutely not. Steiner Business Solutions provides only the services you want and only for as long as you want them. We welcome and invite your feedback throughout the engagement. If you’re not completely satisfied with our service, we’ll certainly do everything in our power to remedy the situation. |